This Privacy Policy explains how 55pkr collects, uses, stores, and protects the personal information of every player who registers and interacts with our platform. We believe transparency about data practices is a fundamental part of a trustworthy gaming experience.
55pkr ("the Platform," "we," "us," "our") is committed to protecting the privacy and personal data of all users who interact with the 55pkr website, gaming services, payment infrastructure, customer support systems, and promotional communications. This Privacy Policy ("Policy") describes how 55pkr collects, uses, processes, stores, and discloses personal information in connection with the operation of the 55pkr online gaming platform.
This Policy applies to all registered users ("Players," "you") and to visitors who browse the 55pkr platform without registering. It should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which contain additional provisions that relate to how we handle certain categories of data.
By accessing the 55pkr platform, creating an account, making a deposit, or otherwise engaging with our services, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you must not use the 55pkr platform.
For the purposes of applicable data protection legislation, 55pkr acts as the data controller in respect of personal data collected from users of the platform. As data controller, 55pkr determines the purposes for which, and the means by which, your personal data is processed. Where 55pkr engages third-party service providers to process data on its behalf, those parties act as data processors and are contractually bound to process data only in accordance with 55pkr's documented instructions and this Policy.
Inquiries relating to 55pkr's data controller status, or any exercise of data subject rights, should be directed to the 55pkr support team via the contact details set out in Section 15 of this Policy.
55pkr collects personal data across several categories, depending on how you interact with the platform. The following table describes the main categories of data we collect and the typical source of that data:
| Data Category | Examples | Source |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, nationality, gender | Provided by you at registration or during KYC |
| Contact Data | Email address, Pakistani mobile number (03XX format), residential address | Provided by you at registration |
| Financial Data | JazzCash / EasyPaisa account references, bank account details, transaction history, deposit and withdrawal records | Provided by you during payment setup or generated automatically by platform activity |
| Gaming Activity Data | Bet history, game session logs, win/loss records, bonus usage, wager amounts, preferred game categories | Generated automatically by platform activity |
| Technical Data | IP address, device type, browser type and version, operating system, session identifiers, login timestamps | Collected automatically when you access the platform |
| Communication Data | Live chat transcripts, support emails, feedback submissions, complaint records | Generated through your interactions with the support team |
| Document Data | Scanned or photographed CNIC copies, proof of payment ownership documents submitted for KYC | Provided by you during the KYC verification process |
| Marketing Preference Data | Communication opt-in and opt-out records, preferred language, promotional interaction data | Provided by you or inferred from platform behaviour |
55pkr collects personal data through the following channels and mechanisms:
55pkr processes your personal data for the following specific and documented purposes:
55pkr processes your personal data on one or more of the following legal bases, depending on the purpose of processing:
55pkr does not sell, rent, or trade your personal data to third parties for their own commercial purposes. Any sharing of personal data with third parties is limited to what is strictly necessary for the purposes described in this Policy.
55pkr may share your personal data with the following categories of third parties:
55pkr retains personal data for only as long as is necessary to fulfil the purposes for which it was collected, unless a longer retention period is required or permitted by law. The following retention guidelines apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents re-identification.
55pkr implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include, but are not limited to:
While 55pkr takes all reasonable precautions to protect your data, no system is entirely immune to security incidents. In the event of a data breach that poses a significant risk to your rights and freedoms, 55pkr will notify affected players without undue delay and in compliance with applicable notification obligations.
Cookies are small text files placed on your device when you visit the 55pkr platform. They are used to remember your preferences, maintain your session, and gather aggregate usage information that helps 55pkr improve the platform experience.
You may manage your cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the core gaming services on 55pkr, but may affect the availability of certain personalisation features. Note that disabling essential or security cookies may impair your ability to log in or complete transactions securely.
The 55pkr platform is strictly intended for users aged 21 years and above. 55pkr does not knowingly collect, process, or retain personal data relating to persons under the age of 21. If 55pkr becomes aware that personal data has been collected from a person under the age of 21, all such data will be deleted immediately and the associated account will be permanently closed.
Parents and guardians who believe that a minor in their care may have accessed the 55pkr platform or provided personal information are urged to contact 55pkr's support team immediately via live chat or the registered support email address. 55pkr takes underage access extremely seriously and will act on all such reports without delay.
Subject to applicable law and the specific circumstances of each request, you have the following rights in relation to your personal data held by 55pkr:
Request a copy of all personal data that 55pkr holds about you, along with information about how it is being processed.
Request the correction of inaccurate or incomplete personal data held about you on the 55pkr platform.
Request deletion of your personal data, subject to legal retention obligations and ongoing regulatory requirements.
Request that 55pkr restricts the processing of your data while a dispute about accuracy or legal basis is resolved.
Receive a copy of your personal data in a structured, machine-readable format for transfer to another service provider.
Object to processing based on legitimate interests, including direct marketing communications and profiling activities.
To exercise any of the above rights, please contact the 55pkr support team using the details in Section 15. 55pkr will respond to all data subject rights requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further two months, in which case you will be notified of the extension and the reasons for it within the initial thirty-day period.
As an internationally operating gaming platform, 55pkr may process or transfer your personal data to servers or service providers located outside Pakistan. Where such transfers occur, 55pkr ensures that appropriate safeguards are in place to protect your personal data to a standard that is materially equivalent to the protections described in this Policy.
These safeguards may include contractual data processing agreements with the relevant third-party processors, adequacy determinations where applicable, or other recognised mechanisms for the lawful transfer of personal data across borders. If you would like further information about the specific safeguards applied to cross-border transfers of your personal data, please contact the 55pkr support team.
55pkr reserves the right to update, amend, or replace this Privacy Policy at any time to reflect changes in our data practices, regulatory requirements, or operational circumstances. Where material changes are made, 55pkr will notify registered players via email or in-platform notification prior to the changes taking effect.
The "Effective Date" displayed at the top of this Policy will be updated each time the Policy is revised. Your continued use of the 55pkr platform following the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this Policy periodically to stay informed about how 55pkr protects your personal information.
For all privacy-related inquiries, data subject rights requests, or concerns about 55pkr's data practices, please contact us using the following details:
Privacy is not just a legal document at 55pkr — it is a set of active commitments that shape how we build and operate the platform for every Pakistani player.
55pkr does not sell, rent, or commercially trade your personal data with any third party. Data sharing is strictly limited to service delivery, payment processing, KYC compliance, and legal obligations — nothing else.
Every page of 55pkr is protected by 256-bit SSL/TLS encryption. Your login credentials, payment details, and personal information are transmitted and stored securely at all times, on every device.
55pkr collects only the personal data that is genuinely necessary to operate a compliant gaming platform. We do not collect data speculatively or for purposes beyond those documented in this Privacy Policy.
You have the right to access, correct, delete, restrict, port, and object to the processing of your personal data. 55pkr will respond to all data subject requests within 30 days of receipt, in English or Urdu.
Personal data is not held indefinitely. 55pkr maintains documented retention schedules and securely deletes or anonymises data once it is no longer required for its stated purpose or to satisfy regulatory obligations.
In the event of a data security incident that poses a risk to your rights, 55pkr will notify affected players promptly and in compliance with applicable regulatory notification obligations — with clear, plain-language information.
Every piece of your personal data on 55pkr is encrypted, controlled, and protected under the commitments described above. Now log in and play with complete confidence.
21+ only. Please gamble responsibly. Full Privacy Policy and Terms & Conditions apply.